Dialogue. Understanding.
Resolution.
Restoring Relationships, Transforming Conflicts into Opportunities. Professional mediation services under India's Mediation Act, 2023.
Strictly Confidential
All mediation proceedings are private and protected by law.
3–4x Faster Than Courts
Most disputes resolved within weeks, not years.
Fraction of Litigation Cost
Save significant legal fees while achieving a lasting settlement.
A Voluntary Path to Lasting Resolution
Mediation is a voluntary, confidential process in which a neutral third party — the mediator — facilitates structured discussions between disputing parties to help them reach a mutually acceptable settlement.
Unlike litigation or arbitration, mediation is non-adversarial. The mediator does not decide the outcome; instead, they guide both parties toward a solution that works for everyone involved.
Governed by the Mediation Act, 2023 (India), mediation offers a legally recognised framework for resolving civil and commercial disputes outside the court system.
“The first step in the resolution of any problem is the recognition that the problem exists.”— Mediation Practice Principle
A Smarter Way to Resolve Disputes
Confidential Process
All proceedings, documents, and communications are strictly private. Nothing disclosed in mediation can be used against you in court.
Faster Than Litigation
Disputes that take years in court can be resolved in weeks through mediation. Sessions are flexible and scheduled at your convenience.
Cost-Effective
Mediation typically costs a fraction of what litigation would. Save on legal fees, court costs, and the hidden cost of prolonged disputes.
Neutral Third Party
Our certified mediators are impartial facilitators with no stake in the outcome. Their sole role is to help you reach a fair agreement.
Disputes We Help Resolve
Our mediators are trained in multiple domains, bringing deep subject matter expertise to each engagement. We handle a wide range of civil and commercial disputes.
Did you know?
Under the Mediation Act, 2023, pre-litigation mediation is mandatory for certain commercial disputes in India before filing a court case.
Family & Personal Disputes
Personal Relationship Conflicts , inheritance of property , etc.
Property, Real Estate & Developer Disputes
Real estate conflicts, landlord-tenant disputes, co-ownership, possession delays, developer-buyer agreement breaches, and related property matters.
Employment & Service Matters
Workplace grievances, service disputes, employment-related conflicts, HR matters, and inter-personal disputes
Industrial & Labour Disputes
Labour-management conflicts, collective bargaining, and industrial relations matters.
Consumer Rights Issues
Consumer grievances, product disputes, and service-related complaints.
Commercial, Contractual & Vendor Disputes
Business-to-business conflicts, contract breaches, vendor disagreements, supply chain conflicts, and contractor-client disputes.
Right of Ways (ROW) & Project Affected Issues
The Members of the Council had the distinctive experience of dealing with projects associated problems , land disputes as well as ROW issues involving land affected people resolving issues of concern amicably.
Conciliation & Arbitration
Complementary conciliation and arbitration support for civil and commercial matters.
Estate Planning & Management
Disputes arising from estate succession, inheritance, and asset management.
Mentoring & Coaching
Our distinguished members offer mentorship programs for middle-level executives and coaching for top-level management personnel.
Youth Development & Sensitisation
We organize interactive workshops, training sessions, and awareness programs to empower youth with essential life skills and knowledge.
Meet the People Behind CONCORD
Dr. Satya B. Borgohain
Founder, CONCORD
Former Director of NEEPCO (Schedule 'A' CPSE in the power sector). Ph.D in Management, International MBA, Gold Medalist MSW (PM & IR), LL.B. Core competencies in organisation change interventions, dispute resolution, and conciliation. Recipient of the Atal Bihari Vajpayee Excellence Award and Global 100 Most Talented HR Professional in Asia Award.
Sri Manoj Kumar Deka, IAS (Rd)
Former IAS Officer, Government of Assam
Seasoned civil servant with over three decades in the Government of Assam. Joined Assam Civil Service in 1984 and was nominated to the IAS in 2015. Extensive experience in land administration, dispute resolution, regulatory affairs, and public governance.
Mr. D. D. Misra
Former Director (Human Resource), ONGC
Former Director (Human Resource) of ONGC, India's leading Maharatna E&P Company. Over three decades managing 33,000+ employees. Deep acumen in industrial relations, conciliation, ADR, and community development. MPA degree; Leadership Development at IIM Bangalore; programmes at Alberta School of Business (Canada) and University of Texas (US).
Sri Anil Bhatnagar
International Coach & Leadership Trainer
Leadership guru and corporate trainer for 20+ behavioural subjects across 100+ leading companies in India and the Middle East. Keynote speaker and visiting faculty at management institutes. ISTD award-winning author of 5 books. Shares expertise in conflict resolution through CPSEs workshops and training programmes.
Sri Srivas Ray
Sri Srivas Ray is a Legal professional with 35+ years of service in a Maharatna CPSE in power sector. He has acquired vast experience in the field of conciliation, arbitration and service matters of employees. He has developed his aptitude for resolving disputes through alternative modes avoiding litigation in courts and Tribunals.
Angan Kashyap
Junior Associate
B.Com from Gauhati University (2015–18); LL.B from B.R.M. Govt Law College (2019–22). Junior Associate at CONCORD.
Mrigangi Goswami
Junior Associate
B.A. LL.B (Hons) First Class from Gauhati University. Junior Associate Mediator at CONCORD. ADR certifications in progress.
How Mediation Works
A clear, structured process from first contact to final settlement.
Submit a Mediation Request
Complete our simple online form or call us directly to describe your dispute. We will assess suitability and respond within 24 hours.
Parties Agree to Mediate
Both parties sign a mediation agreement confirming their voluntary participation and acceptance of confidentiality terms.
Mediator is Appointed
A mediator with relevant expertise is selected — either by mutual agreement of the parties or by the Centre.
Mediation Sessions Conducted
Structured sessions facilitate open dialogue. The mediator may hold joint sessions and separate caucuses to explore solutions.
Reframing Phase
The mediator helps each party assess potential outcomes, risks, and the true cost of continued dispute — guiding them toward informed, balanced decision-making.
Settlement Agreement
Once agreement is reached, a written settlement is signed. Under the Mediation Act, 2023, this is legally binding and enforceable.
Submit a Mediation Request
Complete our simple online form or call us directly to describe your dispute. We will assess suitability and respond within 24 hours.
Parties Agree to Mediate
Both parties sign a mediation agreement confirming their voluntary participation and acceptance of confidentiality terms.
Mediator is Appointed
A mediator with relevant expertise is selected — either by mutual agreement of the parties or by the Centre.
Mediation Sessions Conducted
Structured sessions facilitate open dialogue. The mediator may hold joint sessions and separate caucuses to explore solutions.
Reframing Phase
The mediator helps each party assess potential outcomes, risks, and the true cost of continued dispute — guiding them toward informed, balanced decision-making.
Settlement Agreement
Once agreement is reached, a written settlement is signed. Under the Mediation Act, 2023, this is legally binding and enforceable.
Start Your Mediation Process Today
Take the first step towards resolving your dispute efficiently, confidentially, and cost-effectively.